Reference

How win78 Handles Your Personal Information

This Privacy Policy sets out exactly what data win78 collects when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use the lobby — and what we do with it.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyYour Right to Access or Delete DataCookie Controls AvailablePakistan-Focused Data Handling

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency sit at the centre of how win78 manages account data. Each section below covers a specific area — from how cookies work on your device to the steps involved in requesting that your information be removed.

Cookies and Tracking

win78 uses session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings menu on any device without affecting your account access.

Account Security Measures

Your account is protected by OTP verification on login and sensitive actions. Payment details tied to JazzCash, Easypaisa, and Raast are passed through encrypted connections and are never stored in plain text.

Data Retention and Deletion

Active account data is held while your account is open. If you close your account, we retain transaction records only as long as required under applicable rules, after which they are deleted from our systems.

Requesting Your Data

You can ask for a copy of the personal data we hold, request corrections to inaccurate details, or initiate a deletion request through the account help channel — responses are sent to your registered email address.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a correction, or need to raise a data concern, our support team handles privacy requests directly. Use the live chat in your account dashboard, send an email through the contact form, or reach out via our Pakistan support line — all three channels are staffed to handle account and data queries.

Live Chat Open your account dashboard and tap the chat icon to reach the support team. Privacy and data requests are handled in the same queue as account help.

Email Support Submit a data request or correction query through the contact form in your account settings. Include your registered number so we can verify your identity quickly.

Account Help Centre The Help Centre under account settings covers data access steps, cookie controls, and how to request deletion — available on both mobile and desktop.

What We Collect and Why We Collect It

win78 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with win78, we collect the registration details you submit — your name, email address, and contact number — along with the device and browser information tied to each session. When you fund your account through JazzCash, Easypaisa, or Raast, our payment

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processing layer captures the transaction reference and amount; we do not store your full wallet PIN or mobile banking credentials on our servers. We also record log data — IP address, session timestamps, and the pages you navigate — to maintain platform security and investigate disputes.
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Your account wallet activity, including deposit and withdrawal records, is retained for as long as your account remains open and for a period afterwards as required under applicable financial record-keeping obligations. This data is used solely for account management, fraud prevention, and the processing of payouts
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— it is not sold to third parties for advertising. Where local law in Pakistan or your eligible region requires us to share information with a regulatory body, we comply with that obligation. You can request a copy of your stored data or ask us to
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correct inaccuracies by contacting our support team directly through the account help channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on win78

These are the privacy questions we hear most from players in Pakistan — from what happens to your JazzCash deposit data to how long we keep account records and how to get your information removed.

We collect your name, email address, contact number, and the device details used at registration. This information is used to verify your account and process your transactions securely.

No. We record only the transaction reference and amount when you deposit via JazzCash, Easypaisa, or Raast. Your wallet PIN and mobile banking login details are never stored on our servers.

Send a data access request through the account help channel or the contact form in your settings. Include your registered number so we can confirm your identity before releasing any records.

Yes. You can submit a deletion request via live chat or email support. We will remove your data from active systems, retaining only what applicable financial rules require us to keep.

We use session cookies for login continuity and analytics cookies to understand lobby usage patterns. Cookie preferences can be adjusted in the settings menu on both mobile and desktop without losing account access.

We do not sell your data to advertisers. Data is shared only where local law or a regulatory obligation in your eligible region requires it, or with payment processors to complete your JazzCash, Easypaisa, or Raast transactions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTerms & Conditions

How win78 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on win78

01 What personal data does win78 collect when I register?

02 Does win78 store my JazzCash or Easypaisa wallet credentials?

03 How do I request a copy of the data win78 holds on my account?

04 Can I ask win78 to delete my personal information?

05 How does win78 use cookies and can I turn them off?

06 Does win78 share my data with third parties?

Privacy Policy

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